SHIPPING POLICY

Thank you for visiting and shopping at Coosane Creations. The following are terms and conditions that constitute our Shipping Policy.

SHIPPING POLICY
Shipping Process Times

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Price is subject to weight.


 

* Overnight delivery is only available for orders with delivery addresses within the continental Ireland.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Coosane Creations ships to addresses within the Irish County addresses.

 

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Coosane Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Coosane Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to the United Kingdom, European Union, USA and Australia.

Shipment method

Irish Post Standard

International Post

Estimated delivery time

3-5       business days

14-28   business days

Shipment cost

6.95

€19.95

RETURN POLICY

Return Policy

Coosane Creations prides itself on quality control. It creates, designs and hand makes everything to a high standard. If you are not happy with the product you have purchased, please contact us as soon as possible. We have a 30 day Return Policy. We are not responsible or liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returning Items

When returning your item. The conditions of returns are should be returned in the original packaging and unused, or the item will not be exchanged or refunded.

Return Shipping Costs

Coosane Creations is not responsible for the payment of return shipping.

Refund Turnaround

Coosane Creations understands a refund for products that you are not happy with is important to you. We will try our best to refund your money as quickly as possible. If a product has been mailed back to us, we will send you a confirmation when it has arrived. Expected time for issuing the refund into your account will take up to 2-3 business days of the product being delivered.

Method of Refund

Method of refund will be placed back into your original payment method purchased on the Coosane Creations Store eg. paypal account.

PAYMENT METHOD

Coosane Creations supports PayPal as a method of payment.